When Mark Setser had reached rock bottom in his practice and in life, he reached out to Sterling in Glendale, CA. That was when things started to change.
“I had been working as a relief veterinarian when I decided to open my own practice. Although I had intended to buy an existing practice, I wound up buying two. Bright-eyed and bushy-tailed, I innocently looked forward to managing my new business.
When Stacey Hattan found Sterling in Glendale, CA, she had a high staff turnover and a stress-filled practice.
"I live in a rural area, and having pets makes people feel less lonely. Helping the pets so they can enrich people’s lives is really satisfying.
"However, staffing has been a complete nightmare: very high turnover rate, unreliable staff who show up late or not show up at all. Sometimes this was even how they would quit…they would just not show up!
By the time Garry Gotfredson found Sterling in Glendale, CA, he had practically worked himself into the dirt.
"Three years ago, when I decided to open my own veterinary practice, I knew I was in for an uphill battle. I was competing against a large 12-doctor clinic in my area plus a smaller one. But I also knew I could outwork anybody, and I was right. We grew like crazy, but the 7-day-a-week schedule exhausted my soul and contributed to the end of my marriage. Fear of failure, though, kept me going.
Ron Cooper says Sterling in Glendale, CA helped give him valuable tools to grow and expand his practice.
"Hello! My name is Ron Cooper. I started my own veterinary practice seven years ago in Weeki Wachee, FL. I knew very little about how to organize and run a practice. Consequently, I looked around for available management courses as we received very little information in school. I found Sterling had everything I needed as an aspiring business owner.
Veterinarian Edward Annison was getting burned out when he turned to Sterling in Glendale, CA who helped him turn his practice around.
"After five years of working as an associate, my wife and I opened a predominantly small-animal practice in Zachary, Louisiana, a town of 11,000 just north of Baton Rouge.
