Veterinarian Edward Annison was getting burned out when he turned to Sterling in Glendale, CA who helped him turn his practice around.

"After five years of working as an associate, my wife and I opened a predominantly small-animal practice in Zachary, Louisiana, a town of 11,000 just north of Baton Rouge.

"Although I was a competent doctor, I had never been trained to run an office. It turned out to be a lot harder than I expected. The place was hectic, disorganized and I was constantly having to calm down the staff upsets so we could get some work done. My family life suffered because I always had to be at the office to keep things under control, and when I did come home I would bring the stress and worries home with me. I didn’t even have the reward of making a good return for all the time I was putting in; once we paid the practice bills, there wasn’t a lot of money left over. I was getting burned out.

"All that turned around last spring when I became a Sterling client. I finally learned, after 12 years as an owner, the right way to manage my practice. The very first month we hit a record for production, and every month since we have been ten to twenty percent higher than the previous year, even though we are supposed to be in a depression.

"Higher income is just the start of the benefits I have gotten out of the Sterling program. It has given me my life back. When I am in the office, the days go by quickly because the place runs smoothly and I don’t get worn. Instead of spending their time bickering, my staff are now having fun helping meet the goals I have set for the practice.

"But I also no longer feel that I need to be in the office all the time. With the systems I now have in place, I have been able to go to my son’s wrestling meets and my daughter’s volleyball games, without worrying about the office falling apart in my absence.

"I’ll admit that I was skeptical when I first heard about the Sterling program, but the results have been better than I expected. I am happier, my staff are more cheerful, I am taking home more money and I am getting along better with my wife and kids. It has worked out great all around.

"I strongly recommend Sterling. They will help you."

Regards,

Edward K. Annison, DVM